Box Office & Will Call

Visit the Box Office for wristband pickup and replacement, help with your order, or festival pass purchase.

Early Will Call

Avondale Music Hall
3336 N Milwaukee Ave, Chicago, IL

June 8: 12 PM - 8 PM
June 9: 12 PM - 8 PM

Festival Will Call

Box Office at SeatGeek Stadium
7000 S Harlem Ave, Bridgeview, IL

June 12: 2 PM - 8 PM
June 13: 2 PM - 8 PM
June 14: 1 PM - 10 PM
June 15: 12 PM - 10 PM
June 16: 12 PM - 10 PM

Important Information

1. Everyone needs a wristband to enter the festival, which is included in every ticket purchase. The QR code from DICE does not give you access to the festival.

2. Anyone who selected the shipping option at checkout will have their wristband shipped to them to the address that they entered at checkout. Wristbands will begin being shipped on May 29th, 2024. All wristbands will arrive to your shipping location before the festival. If you did not receive your wristband before the festival, please go to Will Call to pick it up.

3. All ticket orders made after May 30th at 11:59 pm must have their wristbands picked up from the Will Call line at the Box Office. You need a photo ID matching the name on the ticket order and the credit card used to make the purchase. If the original purchaser is unavailable, a photo of the ID and credit card will be accepted for wristband pickup.

4. If you need help with your ticket order or wristband or need a replacement, please go to the Box Office/Will Call. When a new wristband is issued, the replaced wristband will be deactivated. There is a $35 fee for wristband replacement. Please note: in order to replace a wristband, the person who originally purchased the ticket must be present with a matching photo ID and the credit card they used to make the purchase. If the original purchaser is unavailable, a photo of the credit card and ID will be accepted.

5. Parking passes will NOT arrive with your wristband shipment. You will use the QR code from your parking pass purchase to enter the parking lot every day. The parking attendant will scan your pass every day.

6. Cash is not accepted—card only for ticket purchases and/or replacement fees.

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